F A Q
1. What is your turnaround time?
For screen-printing and sublimation, we have a week turnaround time from the day we have a final list of sizes. For banners, signs, or embroidery, we have a two week turnaround time since we do not have the equipment in-house.
If your order needs Miami or Greek approval, we add 3-5 days to the turnaround time. If you need to rush the approval process, we add a $5 fee.
2. I don't have any artwork. Can you make some for me?
Of course! If you need custom artwork, there is a $25 art deposit that will be refunded once you pick up your completed items. We love our artists and once you see their work, you'll love them too!
3. Why do you need to submit my design to miami/greek licensing?
Miami University and Greek Organizations have strict guidelines on what can and cannot have their name on it. Therefore anything mentioning Miami University or a Greek sorority or fraternity, whether in spirit or with literal words, needs to be submitted for review. No exceptions!
Also— we must supply the apparel items for all Miami and Greek licensed orders.
4. I want a specific style/ specific fabric type. Do you have it?
We probably have anything your heart desires. Check out all of our vendors: SanMar, Heritage, TSC, S&S, and Holloway Sports. If we don't have want you need, you can always supply your own tees and we'll print on them for you.
5. I need my order ASAP! Is there a rush charge?
We do have a rush charge. It is $30 for your order to be processed and completed within three business days. If your order also needs Miami or Greek approval, then there is the $30 charge plus a $5 fee for a rush-ordered approval.
6. I still have questions!!!
Oh boy! Send all your questions, queries, and quandaries to: email@example.com